Privacy Policy
Effective Date: February 22, 2026
Company Name: Zowp Corp.
Location: Ottawa, Ontario, Canada
Zowp Corp. (“Zowp”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including shuttle transportation and package delivery services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Pickup and drop-off addresses
- Billing information
- Payment details (processed securely through third-party payment providers)
- Account login information
Service Information
- Booking details
- Travel dates and routes
- Package dimensions and weight
- Delivery instructions
Technical Information
- IP address
- Browser type
- Device information
- Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
- Process and manage bookings
- Provide shuttle and package delivery services
- Process payments
- Send booking confirmations and service updates
- Respond to customer support inquiries
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal and regulatory requirements
3. Payment Processing
Payments are processed through secure third-party payment providers. Zowp does not store full credit card numbers on its servers. Payment providers may collect and process your payment data in accordance with their own privacy policies.
4. Sharing of Information
We do not sell your personal information.
We may share your information with:
- Drivers or service partners to fulfill your booking
- Payment processors
- Technology providers (hosting, booking systems, analytics)
- Government authorities if required by law
All third parties are required to protect your information appropriately.
5. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Meet legal, accounting, and tax obligations
- Resolve disputes
When no longer required, your information is securely deleted or anonymized.
6. Cookies & Analytics
Our website may use cookies and similar technologies to:
- Improve user experience
- Analyze website traffic
- Remember user preferences
You can disable cookies in your browser settings, though some features of the website may not function properly.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.
However, no online system is completely secure, and we cannot guarantee absolute security.
8. Your Rights (Canada - PIPEDA)
Under Canadian privacy laws, you have the right to:
- Access your personal information
- Request corrections
- Withdraw consent (where applicable)
- Request deletion where legally permitted
To exercise your rights, contact us using the information below.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Zowp Corp.
Ottawa, Ontario, Canada
Email: info@zowp.com
Phone: 514-430-6253